Skip to content Effective Date: May 20, 2026
Agreement to Terms
By accessing or using the website of Infinity Medspa & Wellness (“Company,” “we,” “us,” or “our”), including submitting information through our online forms or communicating with us via text message, you agree to be bound by these Terms & Conditions and our Privacy Policy (available at https://infinitymedspaandwellness.com/privacy-policy/). By using our website, you also acknowledge receipt of our Privacy Policy.
If you do not agree, please do not use our website or services
Services
We reserve the right to modify, suspend, or discontinue any part of our services at any time. Where practicable, we will endeavor to provide reasonable advance notice of material changes to our services.
Eligibility
You must be at least 18 years old to use our website or submit personal information. By using our website, you represent that you meet this requirement. If you have reason to believe a minor has submitted personal information through our website, please contact us immediately at https://infinitymedspaandwellness.com/privacy-policy/ so we may delete that information.
User Responsibilities
When using our website or services, you agree to:
SMS Messaging Terms
By providing your mobile phone number through our website forms, scheduling tools, chat features, or other communication channels, you expressly consent to receive text messages from Infinity Medspa & Wellness. This consent is obtained at the point of data collection through a clear and conspicuous opt-in disclosure as required by the Telephone Consumer Protection Act (TCPA) and applicable FCC regulations.
These messages may include:
Message Frequency
Message frequency may vary depending on your interaction with us.
Message & Data Rates
Message and data rates may apply according to your mobile carrier plan.
Opt-Out Instructions
You may opt out of receiving text messages at any time by replying:
STOP – to unsubscribe
CANCEL or UNSUBSCRIBE – also accepted to unsubscribe
HELP – for assistance
Opt-out requests will be processed within 10 business days.
You may also contact us at https://infinitymedspaandwellness.com/privacy-policy/ for support.
Consent Not Required for Purchase
Your consent to receive text messages is not a condition of purchasing any goods or services.
Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Privacy
We respect your privacy. Any personal information collected through our website or SMS communications is handled in accordance with our Privacy Policy (available at https://infinitymedspaandwellness.com/privacy-policy/).
[We do not sell or share your phone number with third parties for their marketing purposes.]
Personal information collected through our website and SMS channels is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. In the event of a data breach affecting your personal information, we will notify you as required by applicable law.
Payments & Billing (If Applicable)
If you purchase services or products from us:
Intellectual Property
All website content, including text, graphics, logos, images, and design elements, is the property of Infinity Medspa & Wellness, and its suppliers and is protected by applicable intellectual property laws.
You may not reproduce, distribute, or use our content without written permission.
Disclaimer of Warranties
OUR WEBSITE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT GUARANTEE UNINTERRUPTED, SECURE, OR ERROR-FREE OPERATION OF OUR WEBSITE OR SERVICES.
Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, Infinity Medspa & Wellness SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES ARISING FROM YOUR USE OF, OR INABILITY TO USE, OUR WEBSITE OR SERVICES, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL CUMULATIVE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF OUR SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO Infinity Medspa & Wellness IN THE SIX (6) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content or practices of those websites.
Dispute Resolution; Arbitration
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS. Any dispute, claim, or controversy arising out of or relating to these Terms & Conditions or your use of our website or services shall be resolved exclusively by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except that either party may seek injunctive or other equitable relief in court for infringement of intellectual property rights. YOU AND Infinity Medspa & Wellness EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR CLASS ARBITRATION. Arbitration shall take place in Charlotte, NC, Judgment on the award may be entered in any court of competent jurisdiction.
Termination
We reserve the right to suspend or terminate access to our website or services at our discretion if these Terms are violated.
Governing Law
These Terms & Conditions are governed by the laws of the State of NC, without regard to conflict of law principles. Any disputes not subject to the arbitration clause above shall be resolved exclusively in the state or federal courts located in Charlotte, NC, and you consent to the personal jurisdiction of such courts.
Changes to These Terms
We may update these Terms & Conditions at any time. For material changes, we will provide at least thirty (30) days’ prior notice by email (to the address associated with your account, if any) or by posting a prominent notice on our website. Changes will be reflected by updating the “Effective Date” above.
Your continued use of our website after updates constitutes acceptance of the revised terms.
General
Entire Agreement. These Terms & Conditions, together with our Privacy Policy and any applicable Order Form or service agreement, constitute the entire agreement between you and Infinity Medspa & Wellness regarding your use of our website and services. These terms supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and Infinity Medspa & Wellness relating to the same subject matter.
Amendments. Except as provided in Section 15 (Changes to These Terms), these terms may not be amended or modified except by a written agreement signed by both parties or through an account management or online process made available by Infinity Medspa & Wellness on its website. No other act, document, usage, or custom will be deemed to amend or modify these terms.
Severability. If any provision of these terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.
Waiver. The failure of Infinity Medspa & Wellness to enforce any right or provision of these terms will not constitute a waiver of that right or provision. Any waiver of any provision of these terms will be effective only if in writing and signed by Infinity Medspa & Wellness.
Assignment. You may not assign or transfer any of your rights or obligations under these terms without the prior written consent of Infinity Medspa & Wellness. Infinity Medspa & Wellness may assign these terms, in whole or in part, without restriction.
Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Infinity Medspa & Wellness
2809 Coltsgate Rd #100, Charlotte, NC 28211, United States
info@infinitymedspaandwellness.com
704-733-9202
Hannah is a Patient Relations Specialist with 4 years of experience in the aesthetic and aviation industries. She is a skilled professional, known for her ability to combine exceptional customer care with an in-depth knowledge of skin health and wellness.
Hannah graduated from the College of Charleston in 2021 with a Bachelor’s degree in Psychology. After graduating, she began her career in dermatology and medspa services, where she developed a passion for helping others feel confident and cared for. She later became a flight attendant, further honing her interpersonal skills and love of connecting with people from all walks of life.
After 2 years in aviation, Hannah returned to the aesthetics industry, combining her past experience with her renewed focus on helping patients look and feel their best. She has worked in both clinical and customer-facing roles, giving her a unique ability to balance professionalism with warmth and empathy.
Hannah has a way of making it seem like every patient is her top priority. She explains everything in a way that is approachable and easy to understand, always making people feel comfortable and confident. Hannah currently lives in Charlotte, NC, with her beloved dog. She loves going to concerts, trying new restaurants and spending time with her pup.
Favorite Treatment: Masseter Botox
Favorite Product: SkinCeuticals P-TIOX
Tiffany is a native of Upstate South Carolina, growing up in Lancaster, SC, and has worked in the medical dermatology and aesthetics field since 2005. She graduated from the University of South Carolina with a Bachelor of Science in Business Administration, with an emphasis in Finance. She later earned her medical education at St. Augustine University, receiving an Associate’s Degree in Applied Science and Laser Technology.
Tiffany is a Registered Medical Assistant and a certified provider in a wide range of non-invasive body contouring treatments. She is a Master CoolSculpting Provider and Elite Trainer, as well as a nationwide trainer for Allergan Medical Institute for CoolSculpting, educating providers across the country. With over 1,000 body contouring procedures performed, Tiffany holds an exceptional treatment record known for consistently impressive results.
In 2023, Tiffany was recognised by Allergan Aesthetics as the Top CoolSculpting Elite Provider in Charlotte. She has extensively studied body anatomy as it relates to fat reduction versus weight loss and has authored educational materials to help clients better understand the CoolSculpting process and set realistic, achievable expectations.
Tiffany approaches each consultation with a personalised and thoughtful mindset, taking the time to understand each patient’s goals and concerns. She considers all contributing factors to develop comprehensive treatment plans designed to deliver optimal, natural-looking results. Her experience, precision, and dedication to body contouring allow her to consistently help patients achieve their desired outcomes. Outside of the office, Tiffany enjoys travelling with her husband and spending quality time with her family.
Favorite Treatment: CoolSculpting Of Course!
Favorite Product: Alastin Transform Body Treatment
